Key Account Managers

 Title: Key Account Managers

Location: Abuja, Portharcourt and Lagos

Duties & Responsibilities
  Responsible for the overall operation of the outlet including but not limited to customer service, marketing, merchandising, inventory, financial reports and store safety. Develop sales and customer service strategies for the business and ensures that sales and customer service plans are implemented. Develop and communicate strategic sales plans to grow market share and sales revenue of the outletLiaise with the marketing department for implementation of the respective outlet Local Area Marketing /Sales plan and strategies. Ensure the employees operate in line with the Company’s Customer Service Policy. . Ownership for the demand planning process and metrics for the outlet aimed at ensuring outlet is stocked to meet customer needs Seeks leads for new business through contacts at existing accounts. Agree and ensure that sales, volume and profit targets are met. Ensure efficient and optimum distribution of products to customers.
Ensure compliance to Company sales policies by the sales force. Identify and assist in implementation of training programmes for the sales force and customers. Collate and disseminate customer feedbacks to the head office promptly. Liaise with the Agent to develop Annual Business Plan for the business. Submit weekly and monthly sales report on outlet operations. Accountable for all company assets including vehicles, equipment’s etc. allocated to the outlet and ensure they are in good state. Manage Customer information database and generates management information. Control sales expenses and ensures that they are kept within the approved budget. Regularly reviews the performance of order taking points and makes recommendations on the appointment or dismissal of order taking points. Monitor stock levels and purchases and ensure they stay within budget. Ensure prompt request for replenishment based on customers’ requests and anticipated order.  
Education and Years of Experience
Bachelor degree in Business Administration, Sales or relevant field Minimum of 5 years’ experience in sales and marketing in the Banking Sector.        
Knowledge, Skills and Attributes
Knowledge of retail management best practices Outstanding communication and interpersonal abilities Excellent organizing and leadership skills Commercial awareness Analytical mind and familiarity with data analysis principles Excellent knowledge of retail management software  

If you meet the above requirement, kindly share your CV in word format to cv@fmcgsearch.com and use the title of the role as the subject of the mail.

Job Location: abuja Lagos Port harcourt

Apply for this position

Allowed Type(s): .pdf, .doc, .docx