Business Manager

Position: Business Manager

Location: Lagos, Nigeria [Also willing to relocate]

Salary: Negotiable

Our Client, a reputable paint manufacturing company is looking to hire an experienced Sales Manager to manage one of their outlets.

Purpose of role

  • Responsible for developing and implementing the Customer Management strategies and the Customer Service Policy of the business.
  • Directs and controls all customer service functions towards the achievement of the company’s sales and customer service objectives.
  • Guarantees that at all times, customers’ expectations are exceeded.


  • Develops sales and customer service strategies for the business and ensures that sales and customer service plans are implemented.
  • Liaise with the marketing department for implementation of the respective Area Marketing /Sales plan and strategies.
  • Implements the Company’s Customer Service Policy in the assigned sales territory.
  • Safeguard the equity of the ICI brands & ensures implementation of the company’s Customer Service Policy.
  • Agrees and ensures that sales, volume and profit targets are met.
  • Assures efficient and optimum distribution of products to customers.
  • Ensures compliance by the sales force with the Company’s sales policies and terms of trade.
  • Develops and implements a superior customer service culture within the organization.
  • Liaise with other departments to provide technical support to the customers.
  • Identify and assist in implementation of training programmes for the sales force and customers.
  • Collates and promptly disseminate customer feedbacks to the head office.
  • Liaise with the Agent to develop Annual Business Plan for the business & writes weekly and monthly sales report on operations.
  • Reports on the status of official vehicles, equipment and other assets and liaise with agent to ensure they are in good state.
  • Ensures the economic utilization and safety of assets at the Colour Centre.
  • Manages Customer information database and generates management information.
  • Controls sales expenses and ensures that they are kept within the approved budget.
  • Regularly reviews the performance of order taking points and makes recommendations on the appointment or dismissal of order taking points.
  • Monitors stock level and report on stock condition and age weekly.
  • Ensure prompt request for replenishment based on customers requests and anticipated order.

Qualifications & Skills

  • First degree (with Hons) in Marketing, Chemistry, or Applied Sciences with at least 5 years’ experience in sales and marketing management.
  • Must possess very good Marketing and Sales Techniques, be good at Supply Chain Management, and have some knowledge of Financial Management and Corporate Finance.
  • Must be good at information management, time management, demonstrate interpersonal communication skills, be innovative and creative, be externally oriented, have sound business knowledge, demonstrate self-confidence and integrity and be good at customer management.
  • Good negotiation and analytical skills.
  • Ability to build and manage relationships with organizational stakeholders; seeking expert advice on a variety of situations or circumstances.
  • General knowledge of the uses and applications of MS Office suite; Word, PowerPoint, Excel, Outlook etc.

Please send CV in WORD FORMAT to with the Job title as subject of the mail. If you meet the requirement above you will be contacted shortly after.

Job Category: Sales and Marketing
Job Location: Lagos Nigeria

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